LEGAL INFORMATION
Delivery and Collection
1. Seller and scope
Delivery and collection are organised by UAB Autoamera, company number 301306654, registered office Vingio g. 39-13, LT-95218 Klaipėda, Lithuania; business and shop address Šilutės pl. 5A, LT-91109 Klaipėda, Lithuania; telephone +370 673 99229; email Deividas@autoamera.lt.
These conditions apply to orders placed on www.autoamera.lt and form part of the Terms of Sale.
2. Delivery methods in Lithuania
| Method | Final VAT-inclusive price per order | Main conditions |
|---|---|---|
| Collection from UAB Autoamera | EUR 0.00 | Šilutės pl. 5A, LT-91109 Klaipėda; Monday–Friday 08:00–17:30 |
| Parcel locker in Lithuania | EUR 4.00 | The buyer selects an available locker during checkout |
| Courier in Lithuania | EUR 6.00 | Delivery to the address supplied by the buyer |
| Bus-station parcel in Lithuania | EUR 8.00 | The buyer must verify that the selected town has a bus-station parcel office |
The price and option are shown in the final order summary. If a standard method is objectively unavailable due to size, weight, dangerous characteristics or destination, the buyer is told before contract formation and any alternative charge applies only after express acceptance.
All delivery prices stated for consumers in this document are final and inclusive of VAT.
3. Timeframes
3.1. Product pages may show an indicative status such as “In the shop” or “Available in 3–4 working days”. This does not replace the carrier's delivery time.
3.2. An order for goods held in the shop and received before 15:00 on a working day is prepared for collection or dispatch on the same working day. An order received after 15:00 or outside a working day is prepared on the next working day. Goods supplied from an external warehouse are normally prepared within 3–4 working days. Where a prepared item is then sent from UAB Autoamera, a further 1–2 working days are added for delivery.
3.3. For an urgent or special order, the buyer may call +370 673 99229 before placing the order to ask whether the particular item can be prepared earlier. An earlier time applies only after express confirmation by UAB Autoamera.
3.4. The estimated parcel-locker, courier or bus-station delivery time after handover to the carrier is 1–2 working days. If UAB Autoamera learns that the time will differ because of the carrier, locker, station service or another circumstance, the buyer is informed by telephone or email.
3.5. If no other period is agreed, consumer goods are delivered within the statutory period. The buyer is informed promptly of an expected delay.
3.6. Goods in one order are shipped together once all are ready. Two shipments are possible at the buyer's request if the buyer first accepts the additional delivery charge.
4. Shop collection
4.1. Collection address: UAB Autoamera, Šilutės pl. 5A, LT-91109 Klaipėda.
4.2. Hours: Monday–Friday 08:00–17:30, excluding public holidays and notified changes.
4.3. The buyer should arrive only after being notified that the order is ready. The collector must provide the order number and information reasonably needed to verify entitlement to the order. An identity-document copy is not retained without a separate lawful basis.
4.4. A prepared order is held for seven calendar days from the readiness notice. A reminder is sent before an uncollected order is cancelled.
5. Parcel lockers
5.1. The buyer selects from lockers shown during checkout. UAB Autoamera may select a Lithuanian locker provider according to the chosen location, parcel characteristics and the lowest suitable price.
5.2. Locker delivery is available only where the parcel meets the provider's size, weight and product restrictions. If unsuitable, the seller proposes an alternative and agrees any change in price before dispatch.
5.3. The carrier provides the collection code and deadline. The buyer is responsible for supplying a correct telephone number and choosing the locker.
6. Courier delivery
6.1. The buyer provides a complete address, postal code, telephone number and other information reasonably necessary for delivery.
6.2. Calls and delivery windows depend on the selected carrier's conditions, provided before acceptance or in the shipment message.
6.3. UAB Autoamera selects a Lithuanian courier according to parcel characteristics, destination, availability and the lowest suitable price. This selection does not increase the delivery price confirmed in the order summary.
7. Bus-station parcels
7.1. Before selecting this method, the buyer must verify that the destination bus station operates a parcel acceptance and collection office.
7.2. The buyer supplies the recipient's name, telephone number and destination station. Release is subject to the carrier or station rules.
7.3. If the station does not accept parcels, the seller proposes another method. An additional charge applies only after express acceptance.
7.4. The service provider is selected according to destination, parcel characteristics, availability and the lowest suitable price.
8. Delivery outside Lithuania
8.1. International delivery has no automatic fixed price. The initial order is a request for a delivery feasibility assessment and quote.
8.2. UAB Autoamera sends the delivery price, estimated timeframe, applicable charges and final total by email. The buyer must expressly accept the offer. Payment is collected and the order is fulfilled only after acceptance and the seller's final confirmation.
8.3. An individual offer may be issued for any country to which the goods can lawfully be delivered in the particular circumstances. Before confirmation, export, import, safety, sanctions, transport and other restrictions are checked. VAT/OSS treatment, customs or import charges, returns and who bears each charge are disclosed in the offer before contract formation.
9. Receipt and transport damage
9.1. The buyer should inspect the packaging. Visible damage should preferably be recorded with the carrier, photographed and reported promptly. Failure to do so does not by itself remove a consumer's lawful remedies.
9.2. Wrong, missing or damaged goods should be reported to +370 673 99229 or Deividas@autoamera.lt with the order number and details.
9.3. Where the seller offers the carrier, risk passes to the consumer when the consumer or their nominated person physically receives the goods, unless mandatory law provides otherwise.
10. Failed delivery
10.1. If delivery fails because of inaccurate details or non-collection, the seller contacts the buyer about redelivery or cancellation.
10.2. Actual redelivery costs may be charged only where disclosed, justified and lawfully borne by the buyer. No automatic percentage penalty is imposed.
11. Contact
UAB Autoamera Šilutės pl. 5A, LT-91109 Klaipėda, Lithuania +370 673 99229 Deividas@autoamera.lt Monday–Friday 08:00–17:30

