Version 1.0, 18 August 2026 Effective from the date of publication on www.autoamera.lt.

1. General provisions

1.1. These Terms of Sale govern purchases from www.autoamera.lt and the rights and obligations of UAB Autoamera and the buyer.

1.2. The seller is:

• UAB Autoamera;
• company number 301306654;
• VAT number LT100004181018;
• registered office: Vingio g. 39-13, LT-95218 Klaipėda, Lithuania;
• business, shop, returns and collection address: Šilutės pl. 5A, LT-91109 Klaipėda, Lithuania;
• telephone +370 673 99229;
• email Deividas@autoamera.lt;
• business hours Monday–Friday, 08:00–17:30.

1.3. A buyer may be a legally capable natural person, a duly represented person or a legal entity. Mandatory consumer protections apply to consumers. Special consumer rights apply to legal entities only where required by law.

1.4. Before placing an order, the buyer is given an opportunity to review these Terms and the delivery, returns, legal guarantee, privacy and cookie information.

2. Products and compatibility

2.1. The online store sells automotive parts, operating fluids and related goods. The product page provides the main product characteristics, price and availability known at the time.

2.2. Product names, OE numbers, manufacturer numbers, alternative numbers and fitment information are used to identify the goods. If unsure, the buyer may ask UAB Autoamera to check fitment before ordering by providing the vehicle VIN, OE number and other necessary information.

2.3. The buyer is responsible for the accuracy of vehicle and contact information they provide. This does not limit the seller's responsibility for the accuracy of its representations, contractual conformity of the goods or mandatory consumer rights.

2.4. Trade marks and manufacturer names are used for product identification. Unless expressly stated otherwise, their use does not mean that UAB Autoamera is an official representative of that manufacturer.

3. Prices

3.1. Consumer prices are final, displayed in euros and inclusive of applicable VAT. The final total for goods, delivery and any chosen services is displayed before the order is submitted.

3.2. No additional payment is charged unless expressly selected by the buyer. Paid extras may not be pre-selected.

3.3. If a manifestly incorrect price is published because of a technical or human error, the seller informs the buyer before accepting the order and offers the correct price or cancellation at no cost. Any money already received is refunded by the original payment method unless another lawful method is agreed.

3.4. When advertising a price reduction, the prior price is stated in accordance with the applicable lowest-price-in-the-previous-30-days rule.

4. Placing an order and formation of the contract

4.1. The buyer selects the goods and quantities, provides contact and delivery details, selects delivery and payment methods and reviews the final summary.

4.2. The buyer may purchase as a guest or voluntarily create an account. An account is not a condition for a consumer purchase, except for functions reserved for approved business accounts.

4.3. By selecting “Place order and pay”, or equivalent wording that clearly communicates an obligation to pay, the buyer confirms the order and the obligation to pay the stated total.

4.4. The automated message “We have received your order” confirms receipt only. The contract is formed when the seller sends a separate “Order confirmed” message accepting the order for fulfilment. Payment authorisation or capture does not by itself alter this point of contract formation. If a paid order is not accepted, the full amount received is refunded promptly by the original payment method. The seller does not reject consumer orders without reasonable grounds.

4.5. The order confirmation, these Terms and mandatory pre-contract information are supplied by email or another durable medium.

4.6. If availability changes before acceptance, the seller promptly informs the buyer and offers a revised date, a suitable alternative or a full refund. An alternative is supplied only with the buyer's express agreement.

5. Payment

5.1. Only payment methods displayed for the particular order are available:

• Paysera, once the service is activated;
• payment on collection at the UAB Autoamera shop;
• deferred-payment invoice, available only to logged-in customers previously approved by UAB Autoamera administration.

5.2. Payment on collection is available only with shop collection. The buyer may pay in cash or by bank card at the shop.

5.3. When Paysera is used, the information necessary to process the payment is provided to the payment service provider. The seller does not store full card details. Paysera is not displayed as operational until its integration has been approved and activated.

5.4. Deferred-payment limits, due dates and other conditions are agreed with the approved business customer individually and supplied before acceptance or in a separate B2B agreement.

6. Delivery and collection

6.1. Methods, prices, territory and conditions are set out in “Delivery and Collection”, which forms part of these Terms.

6.2. Lithuania delivery options are: shop collection EUR 0, parcel locker EUR 4, courier EUR 6, and bus-station parcel EUR 8 per order, unless an objectively justified different amount is lawfully disclosed in the order summary before the order is submitted.

6.3. For delivery outside Lithuania, the initial submission is a request for availability and a delivery quote. No payment is collected and no delivery contract is formed until the seller issues an individual offer, the buyer expressly accepts it and the seller confirms the order.

6.4. Goods in the same order that become available at different times are normally shipped together after all are ready. At the buyer's request, two shipments may be made if the buyer expressly accepts the additional delivery charge in advance.

7. Withdrawal, returns and legal guarantee

7.1. Consumer withdrawal rights, returns, the legal conformity guarantee and complaint handling are set out in “Returns and Legal Guarantee”, which forms part of these Terms.

7.2. The store provides an electronic withdrawal function that remains easy to find. An electronic withdrawal submission is acknowledged promptly by email or another durable medium.

8. Accounts and security

8.1. Customers must provide accurate information and protect account credentials. Suspected unauthorised use should be reported to the seller.

8.2. The seller may temporarily restrict an account where necessary for security, fraud prevention or legal compliance, and informs the customer unless doing so would prejudice security or an investigation.

9. Personal data and marketing

9.1. Personal data is processed under the Privacy Policy and cookies under the Cookie Policy.

9.2. Processing necessary to fulfil an order is not based on marketing consent. Any marketing consent is separate, voluntary and capable of being withdrawn.

10. Liability and force majeure

10.1. Liability is governed by applicable law. Nothing in these Terms excludes rights or liability that cannot lawfully be excluded.

10.2. A party is not liable to the extent performance is prevented by proven force majeure, but must inform the other party and take reasonable steps to mitigate the effects.

11. Complaints and disputes

11.1. Written claims may be sent to Deividas@autoamera.lt or to Šilutės pl. 5A, LT-91109 Klaipėda, Lithuania.

11.2. A consumer claim is examined free of charge and a detailed, reasoned written response is provided within 14 calendar days of receipt, unless the law requires a shorter period.

11.3. If unresolved, a consumer may contact the State Consumer Rights Protection Authority (VVTAT), A. Goštauto g. 12, 01108 Vilnius, Lithuania, vvtat.lrv.lt. A written claim must first be submitted to the seller.

11.4. The discontinued EU Online Dispute Resolution platform is not referenced.

12. Final provisions

12.1. Lithuanian law applies. A consumer does not lose mandatory protection available under the law of their habitual residence.

12.2. Amendments apply only to orders placed after publication, unless the law requires otherwise. The version supplied when the order was placed applies to that order.

12.3. The Lithuanian and English versions are intended to convey the same content. If they differ, the Lithuanian version applies to a Lithuanian consumer, without restricting any mandatory rights under applicable law.